FlyOrDie.com
« Back to All Topics
Connection Update — Help the Team Investigate Ongoing Disconnects
Posted in 
General
Connection Update — Help the Team Investigate Ongoing Disconnects
Posted in 
General
Connection Update — Help the Team Investigate Ongoing Disconnects
Many players have continued to mention disconnection problems across several games, so I wanted to share a current update and explain how we can all help the developers investigate these cases properly.

The FlyOrDie team has recently made further updates to the network infrastructure in an effort to improve stability.  They are continuing to monitor the situation closely.  Because connection quality can vary based on browser, device, and location, it’s important that the team receives specific details from affected players rather than general complaints.

If you are still experiencing frequent disconnects, please submit a detailed report through the official Contact Support page - 
https://www.flyordie.com/contact-support?s=hn


When reporting, please include:
- The exact time of the disconnect(s)
- Your browser (e.g. Chrome, Safari, Edge)
- Your device (e.g. iPhone, Android, Windows PC)
- Your network type (Wi-Fi, 4G/5G, home, or company connection)
- A brief description of what happens (e.g. freeze, lag, timeout)

This information allows the developers to locate the disconnects in the logs and analyse what’s happening in real time.

Complaining about disconnects here on the forum will not speed up the process or help identify the cause.  The most effective way to get results is by submitting the information directly through the support page with as much detail as possible.

Thank you to everyone who’s been patient and continues to support FlyOrDie while improvements are ongoing.  Your detailed feedback truly helps the team refine the stability of every game.
❤️
2
Hi all,

To everyone still experiencing disconnects: We've closed the old forum thread (
https://www.flyordie.com/forum/253623)
 to ensure that all reports now go directly to the development team for logging and investigation.

We need to move past general "I got disconnected" comments and focus on technical details. If you're having issues, please use the official support link right away and include the time, device, browser, and network details.

Your detailed reports are the only way we can get to the bottom of this!
❤️
2
Languages
English
angličtina
azərbaycan
azerbajdžančina
bosanski
bosniačtina
Cymraeg
waleština
čeština
čeština
dansk
dánčina
Deutsch
nemčina
eesti
estónčina
English
angličtina
español
španielčina
euskara
baskičtina
français
francúzština
hrvatski
chorvátčina
Indonesia
indonézština
isiZulu
zuluština
íslenska
islandčina
italiano
taliančina
latviešu
lotyština
lietuvių
litovčina
magyar
maďarčina
Malti
maltčina
Melayu
malajčina
Nederlands
holandčina
norsk
nórčina
o‘zbek
uzbečtina
polski
poľština
português
portugalčina
română
rumunčina
shqip
albánčina
slovenčina
slovenčina
slovenščina
slovinčina
suomi
fínčina
svenska
švédčina
Tagalog
tagalčina
Tiếng Việt
vietnamčina
Türkçe
turečtina
Vlaams
Flemish
Võro
Võro
Ελληνικά
gréčtina
български
bulharčina
кыргызча
kirgizština
русский
ruština
српски
srbčina
українська
ukrajinčina
עברית
hebrejčina
العربية
arabčina
فارسی
perzština
हिन्दी
hindčina
ไทย
thajčina
ქართული
gruzínčina
中文
čínština
日本語
japončina
한국어
kórejčina