FlyOrDie.com
« Back to All Topics
Connection Update — Help the Team Investigate Ongoing Disconnects
Posted in 
General
Connection Update — Help the Team Investigate Ongoing Disconnects
Posted in 
General
Connection Update — Help the Team Investigate Ongoing Disconnects
Many players have continued to mention disconnection problems across several games, so I wanted to share a current update and explain how we can all help the developers investigate these cases properly.

The FlyOrDie team has recently made further updates to the network infrastructure in an effort to improve stability.  They are continuing to monitor the situation closely.  Because connection quality can vary based on browser, device, and location, it’s important that the team receives specific details from affected players rather than general complaints.

If you are still experiencing frequent disconnects, please submit a detailed report through the official Contact Support page - 
https://www.flyordie.com/contact-support?s=hn


When reporting, please include:
- The exact time of the disconnect(s)
- Your browser (e.g. Chrome, Safari, Edge)
- Your device (e.g. iPhone, Android, Windows PC)
- Your network type (Wi-Fi, 4G/5G, home, or company connection)
- A brief description of what happens (e.g. freeze, lag, timeout)

This information allows the developers to locate the disconnects in the logs and analyse what’s happening in real time.

Complaining about disconnects here on the forum will not speed up the process or help identify the cause.  The most effective way to get results is by submitting the information directly through the support page with as much detail as possible.

Thank you to everyone who’s been patient and continues to support FlyOrDie while improvements are ongoing.  Your detailed feedback truly helps the team refine the stability of every game.
❤️
2
Hi all,

To everyone still experiencing disconnects: We've closed the old forum thread (
https://www.flyordie.com/forum/253623)
 to ensure that all reports now go directly to the development team for logging and investigation.

We need to move past general "I got disconnected" comments and focus on technical details. If you're having issues, please use the official support link right away and include the time, device, browser, and network details.

Your detailed reports are the only way we can get to the bottom of this!
❤️
3
Languages
English
Inggris
azərbaycan
Azerbaijani
bosanski
Bosnia
čeština
Cheska
Cymraeg
Welsh
dansk
Dansk
Deutsch
Jerman
eesti
Esti
English
Inggris
español
Spanyol
euskara
Basque
français
Prancis
hrvatski
Kroasia
Indonesia
Indonesia
isiZulu
Zulu
íslenska
Islandia
italiano
Italia
latviešu
Latvi
lietuvių
Lituavi
magyar
Hungaria
Malti
Malta
Melayu
Melayu
Nederlands
Belanda
norsk
Norwegia
o‘zbek
Uzbek
polski
Polski
português
Portugis
română
Rumania
shqip
Albania
slovenčina
Slovak
slovenščina
Sloven
suomi
Suomi
svenska
Swedia
Tagalog
Tagalog
Tiếng Việt
Vietnam
Türkçe
Turki
Vlaams
Flemish
Võro
Võro
Ελληνικά
Yunani
български
Bulgaria
кыргызча
Kirgiz
русский
Rusia
српски
Serbia
українська
Ukraina
עברית
Ibrani
العربية
Arab
فارسی
Persia
हिन्दी
Hindi
ไทย
Thai
ქართული
Georgia
中文
Tionghoa
日本語
Jepang
한국어
Korea