FlyOrDie.com
« Back to All Topics
Connection Update — Help the Team Investigate Ongoing Disconnects
Posted in 
General
Connection Update — Help the Team Investigate Ongoing Disconnects
Posted in 
General
Connection Update — Help the Team Investigate Ongoing Disconnects
Many players have continued to mention disconnection problems across several games, so I wanted to share a current update and explain how we can all help the developers investigate these cases properly.

The FlyOrDie team has recently made further updates to the network infrastructure in an effort to improve stability.  They are continuing to monitor the situation closely.  Because connection quality can vary based on browser, device, and location, it’s important that the team receives specific details from affected players rather than general complaints.

If you are still experiencing frequent disconnects, please submit a detailed report through the official Contact Support page - 
https://www.flyordie.com/contact-support?s=hn


When reporting, please include:
- The exact time of the disconnect(s)
- Your browser (e.g. Chrome, Safari, Edge)
- Your device (e.g. iPhone, Android, Windows PC)
- Your network type (Wi-Fi, 4G/5G, home, or company connection)
- A brief description of what happens (e.g. freeze, lag, timeout)

This information allows the developers to locate the disconnects in the logs and analyse what’s happening in real time.

Complaining about disconnects here on the forum will not speed up the process or help identify the cause.  The most effective way to get results is by submitting the information directly through the support page with as much detail as possible.

Thank you to everyone who’s been patient and continues to support FlyOrDie while improvements are ongoing.  Your detailed feedback truly helps the team refine the stability of every game.
❤️
2
Hi all,

To everyone still experiencing disconnects: We've closed the old forum thread (
https://www.flyordie.com/forum/253623)
 to ensure that all reports now go directly to the development team for logging and investigation.

We need to move past general "I got disconnected" comments and focus on technical details. If you're having issues, please use the official support link right away and include the time, device, browser, and network details.

Your detailed reports are the only way we can get to the bottom of this!
❤️
3
Languages
English
inglizcha
azərbaycan
ozarbayjon
bosanski
bosniy
čeština
chex
Cymraeg
valliy
dansk
dan
Deutsch
nemischa
eesti
estoncha
English
inglizcha
español
ispancha
euskara
bask
français
fransuzcha
hrvatski
xorvat
Indonesia
indonez
isiZulu
zulu
íslenska
island
italiano
italyan
latviešu
latishcha
lietuvių
litva
magyar
venger
Malti
maltiy
Melayu
malay
Nederlands
niderland
norsk
norveg
o‘zbek
o‘zbek
polski
polyakcha
português
portugalcha
română
rumincha
shqip
alban
slovenčina
slovakcha
slovenščina
slovencha
suomi
fincha
svenska
shved
Tagalog
Tagalog
Tiếng Việt
vyetnam
Türkçe
turk
Vlaams
Flemish
Võro
Võro
Ελληνικά
grek
български
bolgar
кыргызча
qirgʻizcha
русский
ruscha
српски
serbcha
українська
ukrain
עברית
ivrit
العربية
arab
فارسی
fors
हिन्दी
hind
ไทย
tay
ქართული
gruzincha
中文
xitoy
日本語
yapon
한국어
koreyscha